Water Damage Restoration in Westbury, NY

First, shut off the water at the main valve if the source is a pipe or appliance, and turn off electricity to any affected areas at the breaker panel — standing water and live circuits are a serious safety hazard. Once it is safe to move around, take clear photos and video of every affected room, wall, and floor before touching anything, as this documentation is important for your insurance claim. Then call a restoration company right away, because the faster water extraction and drying begins, the less structural damage and mold risk you face.

We document the damage thoroughly — moisture readings, photos, and a detailed scope of work — and provide everything your adjuster needs to process your claim. ATC bills your insurance company directly, so you are not writing checks and waiting for reimbursement. You should still contact your insurer promptly to open a claim, as most policies have timely-reporting requirements.

Water extraction can often be completed in a single visit, but structural drying typically takes several days depending on how much material absorbed moisture and how long the water was present. Our technicians use moisture meters throughout the process and do not close out the drying phase until readings confirm the structure is dry. Repairs to drywall, flooring, or other materials happen after drying is complete.

Yes — mold can begin to develop on wet organic materials like drywall, wood framing, and carpet padding within 24 to 48 hours under the right conditions. Westbury basements that stay humid in warmer months are particularly susceptible if water is not extracted and dried promptly. Professional drying equipment removes moisture from the air and from within building materials in a way that household fans and dehumidifiers alone cannot match.